Support
Got a tech emergency?
Don't panic. We are here to help! You don't have to have a service agreement in order for us troubleshoot an issue. Give us a call and let us know the details of the problem. We will roll up our sleeves and provide a quote. Our knowledgeable consultants will swoop in and get you back up and running.
We are organized and quick to respond
We use a multi-tiered approach to getting the job done. We will get you back up and running as soon as possible.
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Contact our Support Desk
Click the “CONTACT SUPPORT” button below to submit a support ticket, or to access other contact options.
Join a Support Session
If you've been asked by a service desk member to join a WebEx session, please click the button below.
Need to create a service ticket?
Email support directly at support@5nines.com
How Can We Help?
Tech Support
Got a tech issue or tech emergency? Contact our support desk.
Billing
Contact Billing for any questions about invoices or payments.
Sales Inquiries
Start here for business internet, phones, data center, colocation, or cloud services.
General Inquiries
Send us a note and we’ll connect you with the right person.
Talk With a Local Internet & Data Center Partner
PHONE
608.512.1000
ADDRESS
2901 Latham Dr.
Madison, WI 53713
